FAQ

When will my order ship?

Orders are processed within 1–3 business days. You'll get an email with a tracking number as soon as your order ships.

How long does delivery take?

Most orders arrive within 7–12 business days. See our Shipping Policy for details.

How do I track my order?

Use the tracking link in your shipping confirmation email, or visit our order tracking page.

Can I return an item?

Yes. You have 30 days from delivery to request a return. See our Returns & Refunds page.

What if my item arrives damaged?

Contact us within 7 days of delivery with a photo and your order number, and we'll send a replacement or a full refund.

Which payment methods do you accept?

All major credit and debit cards, plus the other payment options shown at checkout.

How do I contact you?

Through our contact page. We usually reply within 1 business day.